“Around lunchtime today one of your recovery chaps came to collect a vehicle (Audi A4) that James Alpe has been nominated as the Accident Repair Centre by FMG.
I have had the pleasure of seeing the recovery driver before and have always thought he is a great advert for your company and today was no different.
More often than not these ‘customer facing employees’ are the unsung heroes of businesses and without doubt he is great ambassador for James Alpe, his attitude and general nature when dealing with the customer is mild mannered and helpful giving the impression that he really does care to which I believe he does.
It would be appreciated if you could pass on my thanks to his Manager.”
Fleet Manager – Vital Energie