25 November 2014
It’s audit season here at James Alpe – having only just got over the gruelling British Kitemark unexpected audit a couple of weeks ago, we are now concentrating on our forthcoming ISO 9001 assessment which will take place on 9th January. Our specialist vehicle conversions and fabrications department have been working towards this for most of 2015. Our bodyshop is covered by the British Kitemark Accreditation (PAS 125) but we have for a while recognised that we needed to formalise how we do things within vehicle conversions.
So – what does ISO 9001 mean?
ISO 9001 is a quality accreditation which ensures that we have all the necessary and appropriate quality procedures in place throughout every aspect of our vehicle conversions function. Right from purchasing the correct parts from the right people through to preparing work instructions for our production staff, to quality checks to invoicing and customer satisfaction, we are now able to demonstrate the processes we have in place to ensure everything happens when and how it should.
For our customers…
What this means for our vehicle conversions customers is an improved experience, from initial enquiry to final delivery of your vehicle, every aspect of the build is documented and checked for quality. It will hopefully allow us to gain further work from other Public and Private sector organisations who recognise the importance of working with ISO accredited companies.
Our second assessment will take place on 9th January and we hope to be able to make a formal announcement after this date – watch this space!